1. The Institution assumes that all prospective students will have thought long about taking up a course and therefore applying for admission.
2. However, the Institution understands that there are many reasons for wishing to withdraw from a course, both before and after courses have commenced. Consequently, the Institution's policy on refund of fees upon withdrawal is as follows: In the event of cancellation, for whatever reason, the following will apply:
i) Cancellations must be made in writing through the institute refund application form, and will only be considered to have been made on the date on which they are received by the Admissions.
ii) For cancellations that are received before two weeks of the course commencement date, a non-refundable registration fee of £250 will be deducted and any balance held will be refunded.
3. Where cancellations are received after two weeks of the course commencement date, for whatever reason, no refund will be given. If the cancellation is received within two weeks of the course commencement date, the refund will be at the discretion of the Institution.
4. Overseas students should note that where a statement has been sent to the UKVI to support a short-term visa application, the Institution must notify the UKVI of any cancellation.
5. For students who are not successful in obtaining a visa a refund will be granted after a deduction of the non-refundable registration fee of £250, on the receipt of a completed Refund Request Form and a copy of the official visa refusal letter issued by the relevant British High Commission/Consulate.
6. No refund is permitted or shall be made if a student enters the UK on a student visa obtained based on the Institution's letters of acceptance.
7. A full refund of tuition fees will be made if the Institution is unable to offer an advertised course.
8. Where it is proved that a prospective student has submitted a forged document or documents (e.g. certificates, transcripts, etc.) to obtain an Institution Offer Letter, such a prospective student will not have his or her fees refunded by the Institution.
9. International students who fail to obtain a visa must apply for a refund within three months of their visa refusal.
10. Although the Institution will always endeavour to respond to refund requests with a sense of urgency, under normal circumstances it takes up to six weeks to process a refund. The process will start from the day the Refund Application Form along with other required documents are submitted to the Institution.